Ordering Information

• Products listed on our website
  If you locate the product you need on our website, please complete the order form, e-mail, or call and we will e-mail you an official quotation for the product that will include the product price, shipping and insurance cost, availability and delivery time. Please include the exact quantity you need and your address so that we can give you the exact prices and delivery cost and time. We ship worldwide.



• Custom synthesis
  Please complete the inquiry form, e-mail, or telephone us at (603) 635-2255 or (800) 374-9513 and we will e-mail you an official quotation for the product and a delivery time for the custom synthesis. All quotations to you will be noted as a custom synthesis. Please see Custom Synthesis Policies for terms and conditions regarding custom synthesis.



• Purchase Orders
  After you receive our quotation, and if you would like to order the products, please have your purchasing department fax us an official signed Purchase Order. We need an official purchase order from your institution or university faxed to us at (603) 635-2448. On the purchase order we need to have a Purchase Order Number, the ship to address and the bill to address as well as the receivers name and telephone number. Please also include the product name, the quantity, price of the compound, and shipping and insurance cost.



• Credit Cards
  We accept Visa, MasterCard and American Express credit cards for purchases. However, you must ask for a quotation first. After you receive a formal e-mail quotation from us (it will include the quantity, product, price and shipping and insurance charges), you can order your compounds with a credit card.



• Bank Wire Transfer
  If we have not dealt with your company before and your order is over $500 and your company is located outside of the United States, you would have to establish a credit line with our company first. However, this is a very simple procedure. We ask that you simply wire transfer the money directly to our bank for the amount of your purchase plus the shipping and insurance charges. We will not pay for bank fees arising from the wire transfer from your bank, but pay for our bank fees only. We will send you a Proforma Invoice with our Banking Wire Transfer information.
  
  We will ship the products immediately after receiving the wire transfer unless we noted a longer delivery time on our quotation to you. After a credit line is established with your wire transfer to our company, we will send out any new product orders within the quoted delivery time, with an invoice indicating the payment to be made within 30 days of the product shipment.